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How U Mobile built agentic telco operations with Amazon Bedrock AgentCore

U Mobile, Malaysia's newest 5G network provider, built AiDaH, an agentic AI operations platform on Amazon Bedrock AgentCore that moves beyond AI assistance to autonomous action across telco operations. Nine months after production launch, AiDaH handles over 150 operational scenarios across six divisions, cutting trouble tickets by up to 84.5%.

IskayPet builds a multilingual enterprise knowledge assistant based on the Amazon Bedrock-hosted knowledge base.

Spanish pet-care company IskayPet leveraged Amazon Bedrock Managed Knowledge Bases to build an enterprise-grade knowledge assistant—covering Spain, Portugal, and France, and supporting four languages (Spanish, Portuguese, French, and English)—without needing to develop its own RAG infrastructure. The assistant supports business scenarios such as retail, veterinary care, onboarding, and procurement.

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Amazon SageMaker AI has launched GPU-free managed model training sessions, now generally available.

AWS has announced that SageMaker AI’s serverless model customization feature now includes “Training Sessions,” which are fully available starting today. Users can independently define post-training logic—such as custom loss functions, reward signals, or multi‑round reinforcement learning—while the platform automatically handles GPU allocation, distributed execution, fault tolerance, and checkpoint storage.

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Smartsheet launches the Model Context Protocol (MCP) server, enabling AI agents to connect directly to real-time project data on AWS.

Smartsheet has officially launched the general‑purpose Model Context Protocol (MCP) server, which uses a standardized protocol to enable AI agents to read and write structured data—such as project tables, rows, columns, and automations—in Smartsheet. The service is now available within the AWS ecosystem, supporting access from two types of clients: Amazon Quick, aimed at business users, and Kiro, designed for developers. This allows for natural‑language‑driven cross‑tool task updates, status synchronization, and context‑aware development.

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